• 2129 MacDade Blvd
  Holmes, PA 19043
  View Map
• 610-844-3014
• info@alternateu.com
• Retail Stores:
  
  Sun: 12-6 PM
  
  Mon-Thu: 12-10 PM
  
  Fri: 12-11 PM
  
  Sat: 12-9 PM (Wilmington: 12-8 PM)
  
  
  
  Online Sales Customer Service:
  
  Mon-Fri: 12-6 PM

Online Sales Customer Service: 610-844-3014

Holmes store: 610-583-9960

Blue Bell store: 610-277-7251

Wilmington store: 302-482-3480

Alternate Universes now has a Discord server! Click here to join us!

If you have a question, comment, or concern about an order placed through our eBay, TCGplayer, or Amazon stores, please do not call us or use this form. Instead, please contact us through that marketplace. (This is required by each of those marketplaces.)

If you have a question, comment, or concern about an order you placed through this website, feel free to call us or use this form.

Q: Can I use my AU gift card to pay for online purchases?

A: If you are picking up your order at one of our retail stores, you may use your AU gift card. Simply choose "Pay in-store" as the payment method.

A: If we are shipping your order to you, we will need to convert your AU gift card into AU online store credit first. Please fill out the form above with the following information:

• Your name
• The email address associated with your AU online store account. If you do not have an account with our online store you must register one first!
• The full 13-digit number on the back of your AU gift card, under the barcode.
• The amount you wish to convert. ("Convert all" is an acceptable answer.)

We will convert the credit by the next business day (Monday-Friday) or sooner. We will e-mail you once it is done.