Procedure for paying with AU gift cards online
As many of you know, our online store uses different software than our in-store POS. Unfortunately, the two systems are not compatible. Here is the procedure to pay for online store orders using your in-store AU gift cards.
(Before proceeding, please make sure you know how much in-store credit you have. You can contact us to check your gift card balance. Unfortunately there is currently no other way to do this.)
When checking out you will now see an option for "On Account."
"I WANT TO USE STORE CREDIT FOR THE ENTIRE BALANCE"
The full balance due appears by default. Click "Pay on Account" to proceed.
"I WANT TO SPLIT PAYMENT BETWEEN STORE CREDIT AND ANOTHER PAYMENT METHOD"
The full balance due appears by default. Adjust the amount as desired then click "Pay On Account." Then pay the remaining balance using another method. You MUST apply the payments in this order.
IMPORTANT! INCLUDE YOUR GIFT CARD NUMBER AS A NOTE!
Check the box to add a note to the vendor. Enter the full number from the back of the gift card as shown below. Please do not enter any other payment information (e.g. credit card) information here! Click "Place Order" to submit the order! Your order will be shipped the next business day or sooner!
(Use the "On Account" payment option only if you are using AU gift cards to pay for all or part of your online order. Orders without a valid gift card number will be canceled. Should your gift card balance be insufficient to cover the balance due we will contact you to provide payment for the remaining balance. We reserve the right to cancel the order if we are unable to secure full payment in a timely manner.)